Getting into a crash while riding an Uber or Lyft in Baltimore, especially in high-traffic areas with significant rideshare activity such as Downtown Baltimore, Inner Harbor, Fells Point, Canton, and Federal Hill, may leave you unsure of what to do next. As a passenger, you might not know who is responsible for your injuries or how to protect your rights. Understanding the legal process helps you act and avoid mistakes.
Take these steps right after the rideshare accident
What you do in the first few minutes after a rideshare accident can affect your health, insurance claim and any legal case. Take the following actions to protect yourself and document the event:
- Injury check: Look for injuries and call 911 if emergency help is needed
- Police report: Wait for officers and ask for an official crash report
- Driver information: Collect names, contact details and insurance information from all drivers
- Photo documentation: Take pictures of the vehicles, their license plates and any visible injuries from the parties involved
These steps create a solid foundation for any insurance or legal process.
Report the accident through the app
Once you address the immediate situation, report the crash to the rideshare platform. This ensures the company has a record of the incident and can begin its claims process.
Open the Uber or Lyft app and submit a report as soon as possible. The platform may follow up with more questions. Once that is done, the company includes your report in its records, which can help support your claim.
Know who pays for your injuries
Understanding how insurance works is important. Multiple policies may apply depending on the crash.
These rideshare companies provide third-party liability insurance when their driver is at fault. If another driver caused the crash, that person’s insurance may apply. Your own health or auto policy may also cover some of the costs. The driver’s status at the time of the crash determines which coverage applies. Knowing this helps you avoid delays in care costs or payment for repairs.
Protect your rights before you settle
Do not accept a settlement until you understand the full impact of your injuries. Insurance companies may offer a quick payout that does not cover all your losses. Try consulting with an attorney who can help you review the offer and suggest full compensation.
Rideshare passengers deserve full protection
You have the right to safety and fair compensation. If you’re injured in a rideshare accident, take steps to protect your rights. Report the crash, identify who is responsible and consult a legal professional if needed.
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